The Cure is not responsible for lost, stolen or damaged orders. The Cure does not accept refunds. Customers are responsible for providing the correct shipping address. In the case that such address does not exist and the package is returned back to the sender (The Cure), the customer is required to pay additional postage fees plus 25% re-shipping charge. The package must return unopened to The Cure in order to qualify for re-shipment. Please keep in mind that non-tracked packages can take up to 4-8 weeks to be delivered.


The Cure is not responsible for any damage to the products caused by freight forwarder companies or otherwise.


The Cure is not responsible for any import/export or customs fees incurred during shipping. We highly encourage customers to check with their country's rules before placing their order. A customer is not compensated if he or she refuses to accept the package due to the customs fees incurred on it.


Please note that ALL orders are shipped from Toronto, Ontario, Canada.


The Cure not responsible for any custom or duties fees. Please check with your country's import rules before placing your order.


If you have any other questions related to shipping, feel free to contact us at



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The Cure Organic uses the highest quality natural materials. From solvent-free, hexane-free organic oils to quality organic extracts and potent vitamins. The Cure Organic is committed to offering a safe, natural solution for hair and skin care products with real results.